Social Security Tribunal


On April 1, 2013, a new Social Security Tribunal (SST) became responsible for appeals. This is a result of the Jobs, Growth and Long-term Prosperity Act being passed into law in 2012. This amended the Department of Human Resources and Skills Development Act and established the SST and its structure.  The SST provides an independent appeal process for government decisions on Employment Insurance (EI), the Canada Pension Plan (CPP), and Old Age Security (OAS).

The SST has two divisions for handling appeals:

  • The General Division has an Employment Insurance Section for EI appeals and an Income Security Section for CPP and OAS appeals.
  • The Appeal Division decides appeals of decisions made by the General Division.

Both divisions are dedicated to providing fair and impartial reviews of government decisions on EI, CPP, and OAS.


Social Security Tribunal
PO Box 9812
Station T CSC
Ottawa, ON
K1G 6S3

Telephone: 613-952-8805; 1-877-227-8577 (toll free)
Fax: 1-855-814-4117