Regulatory Agency

College of Dental Technicians of BC


The College of Dental Technicians of BC (CDTBC) regulates the profession of dental technology in BC. It establishes, monitors, and enforces standards of practice to enhance the quality of practice, according to the Health Professions Act and regulations and bylaws of the CDTBC. The CDTBC’s responsibilities include:

  • Setting entry qualifications
  • Administering licensure examinations
  • Registering qualified dental technicians
  • Setting and monitoring practice standards, ethical standards and requirements for continuing education
  • Investigating complaints
  • Disciplining registrants

Concerns about dental technology services received or information about submitting a complaint to the CDTBC can be obtained by contacting the registrar or on the CDTBC website. Their inquiry process brochure is available in PDF format here. Complaints are received by the registrar and delivered to the inquiry committee.


College of Dental Technicians of BC
N208 - 5811 Cooney Road
Richmond, BC
V6X 3M1

Telephone: 604-278-8324
Toll Free: 1-877-666-8324
Fax: 604-278-8325

Justice Education Society Resources

Early Resolution

Before you appeal to a tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. The following videos and PDFs will also help you.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Choosing a Dispute Resolution Option

Find out about mediation and other ways to resolve disputes.
Read the PDF.

Preparing for a Hearing

If you have decided to move forward with the tribunal process, use this Tribunal Hearing Preparation checklist to help you get ready. You may also like to take a look at these videos and PDFs for more about how to prepare your case.

Hearings: First steps

This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.

Written Hearings

This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.

In-person Hearings

Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.

Telephone hearings

Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.