Regulatory Agency

College of Physicians and Surgeons of BC


The College of Physicians and Surgeons of BC’s (the College) overriding interest is the protection and safety of patients, and the quality of care they receive from licensed physicians in BC. The College maintains high educational standards and licensure requirements and administers a number of quality assurance programs. The College also manages a comprehensive process for addressing public concerns and complaints against physicians. The College was established by the provincial legislature in 1886 as the licensing and regulatory body for all physicians and surgeons in the province. It is governed by provincial legislation (Health Professions Act).  Under provincial legislation, the College has authority to:

  • Grant medical licences to qualified, competent physicians
  • Administer a number of quality assurance programs
  • Adjudicate patient complaints


College of Physicians and Surgeons of BC
300-669 Howe Street
Vancouver BC
V6C 0B4

Telephone: 604-733-7758
Toll Free: 1-800-461-3008
Fax: 604-733-3503

Justice Education Society Resources

Early Resolution

Before you appeal to the tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. The following videos and PDFs will also help you.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.

Choosing a Dispute Resolution Option

Find out about mediation and other ways to resolve disputes.
Read the PDF.

Preparing for a Hearing

If you have decided to move forward with the tribunal process, use this Tribunal Hearing Preparation checklist to help you get ready. You may also like to take a look at these videos and PDFs for more about how to prepare your case.

Written Hearings

This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.

In-person Hearings

Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.

Telephone hearings

Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.

Hearings: First steps

This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.