Tribunal
Community Care and Assisted Living Appeal Board
About
The Community Care & Assisted Living Appeal Board (CCALAB) is an administrative tribunal that hears appeals under section 29 of the Community Care and Assisted Living Act.
The board's purpose is to provide a specialized, impartial, accessible and cost-effective forum for hearing appeals of licensing, registration and certification decisions regarding community care and assisted living facilities and early childhood educators.
Decisions made under the Act must balance the need to ensure minimum standards of health and safety for those cared for in facilities and the need to ensure fair process for operators and educators.
Contact
Community Care & Assisted Living Appeal Board
4th Floor, 747 Fort Street
Victoria, BC V8W 3E9
Mailing address:
PO Box 9425 Stn Prov Govt
Victoria, BC V8W 9V1
Telephone: (250) 387-3464; 1-800 663-7867 (toll free)
Fax: (250) 356-9923
Website: www.bcccalab.ca
Email: info@bcccalab.ca
Justice Education Society Resources
Early Resolution
Before you appeal to the tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. Also see the Resolving Disputes section on the CCALAB site.
Written Hearings
This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.
In-person Hearings
Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.
Telephone hearings
Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.
Hearings: First steps
This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.