Regulatory Agency

Society of Notaries Public of BC


The Society of Notaries Public of BC is a professional organization established pursuant to the Notaries Act of British Columbia and has been assigned a duty to regulate the members of The Society. That includes setting a standard for BC Notaries to follow and a process for the handling of complaints submitted by members of the public. The Society's discipline procedures are provided for in the Notaries Act. The complaint and discipline procedures and policies ensure that disciplinary matters are handled in a uniform and fair manner.

If you have a complaint about a BC Notary, you are first required to contact the notary and attempt to resolve the matter directly. If satisfaction is not forthcoming, you must put your complaint in writing and submit it to The Society in any of the following ways.

  • By way of the complaint form, submitted electronically over the web
  • By downloading the complaint form, completing it, and faxing it to The Society
  • By letter faxed or mailed to The Society

The position of notary as a member of one of the branches of the legal profession is sanctioned and safeguarded by law. Unique in North America, BC Notaries provide many non-contentious legal services to the public. The professional work of a BC Notary is covered by an insurance plan that protects the public.


Society of Notaries Public of BC
1220 – 625 Howe Street, Box 44
Vancouver, BC
V6C 2T6

Telephone: 604 681-4516
Toll Free: 1-800-663-0343
Fax: 604 681-7258
Email: Email Form

Justice Education Society Resources

Early Resolution

Before you appeal to the tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. The following videos and PDFs will also help you.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Choosing a Dispute Resolution Option

Find out about mediation and other ways to resolve disputes.
Read the PDF.

Preparing for a Hearing

If you have decided to move forward with the tribunal process, use this Tribunal Hearing Preparation checklist to help you get ready. You may also like to take a look at these videos and PDFs for more information about how to prepare your case.

Written Hearings

This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.

In-person Hearings

Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.

Telephone hearings

Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.

Hearings: First steps

This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.