Regulatory Agency

Real Estate Council of BC


The Real Estate Council of British Columbia (RECBC) is a regulatory agency established by the provincial government in 1958. Its mandate is to protect the public interest by enforcing the licensing and licensee conduct requirements of the Real Estate Services Act.

The RECBC is responsible for:

  • Licensing individuals and brokerages engaged in real estate sales, rental and strata property management. The Council also enforces entry qualifications, investigates complaints against licensees and imposes disciplinary sanctions under the Real Estate Services Act.
  • Ensuring that the interests of consumers who use the services of real estate licensees are adequately protected against wrongful actions by the licensees. A wrongful action may be deliberate or may be the consequence of inadequate exercise of reasonable judgment by a licensee.
  • Determining what is appropriate education in real estate matters for individuals seeking to be licensed as real estate practitioners and arranging for licensing courses and examinations as part of the qualification requirement for licensing.

If you have been involved in a real estate transaction where the real estate licensee or brokerage may have acted improperly, you can file a complaint with the Real Estate Council. However, the Council cannot resolve commission disputes, make monetary settlements, or settle contract matters.


Real Estate Council of BC
900 - 750 West Pender Street
Vancouver, British Columbia
V6C 2T8

Telephone: 604-683-9664 Toll Free: 1-877-683-9664
Fax: 604-683-9017

Justice Education Society Resources

Early Resolution

Before you go to the Real Estate Council with your complaint, have you tried to work out your situation by talking to the real estate licensee or their manager? The following videos and PDFs can help you have more effective conversations when you are in dispute. These materials are for general information purposes only. For information specific to the Real Estate Council, see Making a Complaint.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.