Residential Tenancy Branch


The Residential Tenancy Branch (RTB) provides landlords and tenants with information and dispute resolution services, guided by British Columbia's Residential Tenancy Act and Manufactured Home Park Tenancy Act. The RTB provides resources to help individuals know their rights and responsibilities as both landlord and tenant.

The branch provides information on the following topics:

  • Entering into a tenancy
  • Security deposits, pet deposits and inspections
  • Rent increases and non-payment of rent
  • Ending a tenancy
  • Repairs and maintenance
  • Landlord`s Access
  • Assignment and sublet
  • Discrimination
  • Offences

If you have a landlord-tenant matter, see Resolving Disputes on the RTB’s website for information about the branch’s dispute resolution process.


Residential Tenancy Branch
Lower Mainland
400 - 5021
Burnaby, BC
V5H 4A5

Satellite offices with limited opening times:
520 Richards Street
Vancouver, BC
V6B 3A2

390 Main Street
Vancouver, BC
V6A 2T1

Vancouver Island
101 - 3350 Douglas Street
Victoria, BC
V8Z 3L1

Telephone (Lower Mainland): 604-660-1020
Telephone (Victoria): 250-387-1602
Toll Free: 1-800-665-8779