Employment and Labour


Type: Vancouver Coastal
Website: https://www.worksafebc.com/en

WorkSafe BC was established by provincial legislation as an agency with the mandate to oversee a no-fault insurance system for the workplace. Their mission is to prevent workplace injury, illness, and death, and support injured workers through fair compensation and effective rehabilitation.

WorkSafeBC’s services include 

  • education, prevention, compensation and support for injured workers, and no-fault insurance to protect employers and workers
  • makes decisions regarding claims for compensation when work-related injuries or diseases occur
  • provides support for workers in their recovery, rehabilitation, and safe return to work
Email: https://www.worksafebc.com/en/contact-us
Address: Main Building (Head office) 6951 Westminster Highway Richmond, B.C. V7C 1C6
The Workers’ Compensation Appeal Tribunal (WCAT)
Type: Vancouver Coastal
Website: https://www.wcat.bc.ca/

WCAT is an independent organization where workers or employers can go to if they want to appeal a decision from WorkSafeBC

  • The final level of appeal in the B.C. workers’ compensation system
  • Hears appeals of WorkSafeBC decisions concerning discriminatory action complaints and applications to reopen claims
Email: appeals@wcat.bc.ca
Telephone: 604 664-7800
Fax: 604 664-7898
Address: 150 - 4600 Jacombs Road Richmond, BC V6V 3B1
Employment Standards Tribunal of BC
Type: Vancouver Coastal
Website: http://www.bcest.bc.ca/

The British Columbia Employment Standards Tribunal is an administrative tribunal established under the Employment Standards Act. The Tribunal conducts appeals of Determinations issued by the Director of Employment Standards under the Employment Standards Act and under the Temporary Foreign Worker Protection Act. The Tribunal may also reconsider any order or decision it makes.

The tribunal is the second level of appeal for employment standards matters. Complaints about wages and working conditions in non-union workplaces should first be directed to the Employment Standards Branch.

Email: registrar@bcest.bc.ca
Telephone: 604-775-3512
Fax: 604-775-3372
Address: Suite 650 Oceanic Plaza 1066 West Hastings Street Vancouver, BC V6E 3X1
Employment and Assistance Appeal Tribunal
Type: Vancouver Coastal
Website: https://eaat.ca/

Hearing appeals of ministry decisions denying social assistance, disability assistance, and child care subsidy.

The Employment and Assistance Appeal Tribunal hears the Ministry of Social Development’s and Ministry of Children and Family Development’s decisions that refuse, reduce or discontinue a subsidy under 

Email: info@eaat.ca
Telephone: 250-356-6374
Fax: 250-356-9687
Address: PO Box 9994 Stn Prov Govt, Victoria, BC V8W 9R7
Employment Standards Branch (ESB)
Type: Vancouver Coastal
Website: https://www2.gov.bc.ca/gov/content/employment-business/employment-standards-advice/employment-standards

Administers the Employment Standards Act and Regulations, which set minimum standards of wages and working conditions in most workplaces in B.C.

Provides information to employees and employers about their rights and obligations about:

  • Taking time off
  • Quitting, firing and laying off
  • Hiring
  • Getting paid
  • Licensing for specific industries
  • Conditions for young workers
  • And more.

If there is a dispute and resolving it informally is not possible, the ESB has a complaints process. After a complaint is filed, the parties are contacted and the provisions of the Act are explained - many complaints are resolved at this stage. If not resolved, a complaint may proceed to investigation, mediation or adjudication.

Email: https://forms2.gov.bc.ca/forms/content?id=6E6A51633EB44713B59EBF2857515268
Telephone: 1-833-236-3700
Fax: 1-855-490-0476
Address: PO Box 9570 Stn Prov Govt Victoria, BC V8W 9K1
Public Service Commission (PSC)
Type: Federal
Website: https://www.canada.ca/en/public-service-commission.html

The Public Service Commission of Canada (PSC) is an independent agency mandated under the Public Service Employment Act. The PSC is responsible for ensuring the competence, non-partisanship and representativeness of the public service. It oversees integrity of staffing in the public service and the political impartiality of public servants.

The PSC is responsible for:

  • Appointing or providing for the appointment of, persons to or from within the public service in accordance with the Act
  • Conducting investigations and audits in accordance with the Act
  • Administering the provisions of the Act relating to political activities of employees and deputy heads
  • Performing any functions in relation to the public service that are assigned to it
Email: infocom@psc-cfp.gc.ca
Telephone: 613-992-9562
Fax: 613-992-9352
Address: L'Esplanade Laurier, West Tower 300 Laurier Avenue West Ottawa, Ontario K1A 0M7
Labour Relations Board of British Columbia
Type: Vancouver Coastal
Website: https://www.lrb.bc.ca/

The Labour Relations Board (the Board) is an administrative tribunal whose job is to resolve issues that arise under the Labour Relations Code (the Code). This means it functions like a court, except that its processes are less formal than a court’s would be.

  • Responsible with resolving employment and labour relations issues related to unionized workplaces
  • Deals with union-related matters only
  • If you work in a non-union workplace, you are covered by the Employment Standards Act and employment matters can be addressed by the Employment Standards Branch
Email: information@lrb.bc.ca
Telephone: 604-660-1300
Fax: 604-660-1892
Address: Suite 600, Oceanic Plaza 1066 West Hastings St. Vancouver, B.C. V6E 3X1
Federal Public Sector Labour Relations and Employment Board (FPSLREB)
Type: Federal
Website: https://pslreb-crtefp.gc.ca/en/#

The FPSLREB is an independent quasi-judicial statutory tribunal established by the Federal Public Sector Labour Relations and Employment Board Act. The FPSLREB is responsible for administering the collective bargaining and grievance adjudication systems in the federal public service and in Parliament.

  • Responsible for administering the collective bargaining and grievance adjudication systems in the federal government
  • Responsible for the resolution of staffing complaints related to internal appointments and layoffs in the federal public service
  • Deals with complaints about appointments that were made to comply with a previous FPSLREB decision, as well as revocations of internal appointments
Email: mail.courrier@fpslreb-crtespf.gc.ca
Telephone: 613-990-2008
Fax: 613-990-1849
Address: C.D. Howe Building West tower, 6th floor 240 Sparks St. Ottawa, Ontario
Canada Industrial Relations Board (CIRB)
Type: Federal
Website: https://www.cirb-ccri.gc.ca/en

CIRB’s job is to resolve workplace disputes and certain appeals that arise under the Canada Labour Code, the Status of the Artist Act and the Wage Earner Protection Program Act

  • Governs relationship between employers, their employees and the unions which represent them 
  • hears appeals of decisions under the Wage Earner Protection Program Act, when any employer in Canada is bankrupt or insolvent and owes wages to its employees
  • Facilitates resolution among the parties in a labour relations dispute
Email: https://www.cirb-ccri.gc.ca/en/resources/inquiries
Telephone: 1-800-575-9696
Fax: 1-800-855-0511
Address: Suite 501 300 West Georgia Street Vancouver, British Columbia V6B 6B4