You can dispute or object to certain decisions made by the CRA. See File an objection.

Office of the Taxpayers' Ombudsperson conducts independent and objective examinations of CRA service-related complaints

Federal
https://www.canada.ca/en/revenue-agency.html
https://www.canada.ca/en/revenue-agency/corporate/contact-information.html
https://www.canada.ca/en/revenue-agency/corporate/contact-information/tax-services-offices-tax-centres.html

The CRA administers:

  • tax laws for the Government of Canada and for most provinces and territories
  • social and economic benefit and incentive programs delivered through the tax system
  • reviews disputes about assessments and determinations made under Canada’s fiscal policies
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