Health and Health Professionals

Health

College of Pharmacists of BC (CPBC)
Type: Vancouver Coastal
Website: https://www.bcpharmacists.org/

The CPBC is responsible for registering pharmacists and pharmacy technicians and licensing pharmacies throughout the province.


  • Ensures pharmacists and pharmacy technicians provide safe, effective and competent care to help people achieve better health
  • Investigates all complaints related to a pharmacist or pharmacy technician’s professional practice
Email: info@bcpharmacists.org
Telephone: 604-733-2440
Fax: 604-733-2493
Address: 200-1765 West 8th Avenue Vancouver BC V6J 5C6
College of Physical Therapists of BC (CPTBC)
Type: Vancouver Coastal
Website: https://cptbc.org/

The CPTBC is the organization that regulates physical therapists in British Columbia.


CPTBC fulfils their mandate by:

  • setting entry to practice and ongoing registration requirements
  • setting standards of practice, determining ethical expectations
  • managing complaints about physical therapists, and
  • providing resources to physical therapists to support their service to the public.
Email: info@cptbc.org
Telephone: 604-742-6556
Fax: 604-357-1862
Address: #900 – 200 Granville Street Vancouver, BC Canada V6C 1S4
College of Physicians and Surgeons of BC (CPSBC)
Type: Vancouver Coastal
Website: https://www.cpsbc.ca/

The CPSBC regulates the practice of medicine in BC and ensures the safety and quality of care that patients receive from licensed physicians in BC.


  • Ensures that BC’s physicians are qualified, competent and fit to practise medicine
  • Manages and responding to complaints from patients
  • Takes action if a physician is practising in a way that is incompetent, unethical or illegal
  • Administers quality assurance activities to ensure physicians remain competent throughout their professional lives
  • Accredits diagnostic and private medical/surgical facilities so that patients receive quality care
Email:
Telephone: 604-733-7758
Fax: 604-73-3503
Address: 300–669 Howe Street Vancouver, BC V6C 0B4
College of Psychologists of BC (CPBC)
Type: Vancouver Coastal
Website: https://collegeofpsychologists.bc.ca/

The College regulates the profession of psychology in the public interest in accordance with the Health Professions Act by setting the standards for competent and ethical practice, promoting excellence, and taking action when standards are not met.


  • Reviews applications for registration as a psychology practitioner in B.C.
  • Investigates complaints related to a psychologist’s practice and conduct
  • Develops quality assurance activities
Email:
Telephone: 604-736-6164
Fax: 604-736-6133
Address: 404 – 1755 West Broadway Vancouver, BC V6J 4S5
College of Speech and Hearing Health Professionals of BC (CSHBC)
Type: Vancouver Coastal
Website: https://cshbc.ca/

(CSHBC) is a regulatory body that exercises authority delegated by the provincial government through BC’s Health Professions Act (the “Act”). As mandated by the Act, CSHBC regulates three professions – audiology, hearing instrument dispensing, and speech-language pathology.


  • Sets requirements to practice for audiologists, hearing instrument practitioners, and speech-language pathologists 
  • Establishes, monitors, and enforces standards of conduct and for the provision of care and services
  • Investigates complaints and takes necessary disciplinary action when registrants fail to live up to their professional standards
Email: enquiries@cshbc.ca
Telephone: 604-742-6380
Fax: 604-357-1185
Address: 900 – 200 Granville Street Vancouver, BC, V6C 1S4
College of Traditional Chinese Medicine Practitioners and Acupuncturists of BC (CTCMA)
Type: Vancouver Coastal
Website: https://www.ctcma.bc.ca/

The professional regulatory authority that regulates the practice of traditional Chinese medicine (TCM) and acupuncture in the province of British Columbia.


The College is a self-regulatory body that operates under the auspices of the provincial government and through the Health Professions Act, the Traditional Chinese Medicine Practitioners and Acupuncturists Regulation, and the College Bylaws. The College, as an institution, is politically unaligned and all its activities are entirely separate from electoral politics.

Receives and processes complaints against the actions of registrants.

Email: info@ctcma.bc.ca
Telephone: 604-742-6563
Fax: 604-357-1963
Address: 900 – 200 Granville St Vancouver, BC, Canada V6C 1S4
College of Veterinarians of BC (CVBC)
Type: Vancouver Coastal
Website: https://www.cvbc.ca/

The CVBC is responsible for protection of the public and their animals by ensuring they are served by a competent and ethical veterinary profession.

  • Registers and governs all veterinarians practicing in B.C.
  • handles all complaints as quickly as possible
  • investigates and imposes discipline for some types of bill-related complaints but does not have the power to direct a veterinarian to lower a bill or refund or compensate a client

Under the authority of the Veterinarians Act and the CVBC Bylaws, the CVBC is responsible for the following:

  • Registering veterinarians in British Columbia to practice veterinary medicine.
  • Monitoring and ensuring compliance with veterinary continuing education requirements.
  • Receiving, investigating and acting upon complaints made against licensed veterinarians.
  • Accrediting veterinary practice facilities.
  • Taking action against individuals who are not registered veterinarians to stop them from performing, offering to perform, or implying that they are entitled to perform veterinary medicine.

They may also investigate and impose discipline for some types of bill-related complaints but do not have the power to direct a veterinarian to lower a bill or refund or compensate a client.

Email: 604-929-7095
Telephone: 604-929-7090
Fax: 604-929-7095
Address: Airport Executive Park (Building 7) 10991 Shellbridge Way, Suite 210 Richmond, BC V6X 3C6